November 14 2017, Author: Serge Mikeyev
New Zealand passport photo errors about head tilting and rotation
If on uploading a photo to the New Zealand passport online application you get one of these errors:
- IMAGE NOT STRAIGHT ON: Ensure you are facing straight on to the camera and the camera is at eye level
- The head appears to be rotated or tilted
Sometimes, this is just a false positive of the NZ photo evaluation algorithm, as we have had several cases like that with our clients. In this case changing brightness of the photo may help.