A successful result begins with a proper source image. Here are the guidelines.
You will need a modern smartphone or a digital camera with resolution of 5 Megapixels or higher.
You need to use a light wall, backdrop, screen, or sheet. The person being photographed should not cast a strong shadow on the wall (our software will cope with mild shadows).
Lighting arrangement is an important thing for the proper result. The best scenario is to take a picture on a bright yet cloudy day with no direct sunlight. Аvoid shadows and glares on the face. It must be evenly lit. Use flash if the lighting conditions are poor, or if there are shadows on the face or it is not evenly lit.
Clothes must be dark enough to make a good contrast with the background.
US passport or visa: no glasses allowed. Generally you should avoid wearing glasses while making a photo. If you cannot do without them, make sure they are not dark or tinted and that there are no glares on them. Eyes must be fully visible.
Your hair should not cover the face, especially eyes, and for some kinds of documents even your ears should be visible. Avoid voluminous hairstyle and wearing earrings.
The camera should be put about 5-7 feet (1.5-2 meters) from the face. Make sure to include the person's upper body and shoulders into the frame. The head and hair should be fully visible. Take several pictures slightly changing the distance.
The person must be looking straight at the camera. Facial expression must be neutral (no smiling or frowning), mouth closed, and eyes fully visible.
Take a few shots slightly varying the distance, body position and lighting arrangements. Take some shots with flash and some without it.
Do not edit your image with any software before uploading it to our site.