London Freedom Pass application

The London Freedom Pass is a concessionary travel scheme that provides free travel to Greater London senior residents. There is also a scheme for eligible disabled residents, with different rules. This article will explain the basics of the Freedom Pass based on age.

Table of contents

London Freedom Pass: age eligibility

The age eligibility for the London freedom pass is in line with the women’s state pension age, which is currently 60 or over.

London Freedom Pass restrictions

Freedom Pass application

There are two ways to apply: online and by post.

Apply online

Submit your application by following this link. You will need to register and provide your personal details.

  1. Provide your email address;
  2. Complete your name and address details;
  3. Add proof of your name and age;
  4. Add proof of your residential address in London;
  5. Add a colour photograph of yourself that fulfils the requirements;
  6. Agree to the terms and conditions;
  7. Take a note of your application reference number to track your Freedom Pass's progress.

Apply by post

  1. Download your application form here, print it, and fill it out.
  2. Gather your documents proving your name, age, and London residential address.
  3. Attach passport-sized colour photograph that fulfils requirements
  4. Enclose proof of your identity and proof of your address - Documents you need
  5. Return in the post to:

Freedom Pass Application, PO Box 572, Hull, HU9 9LP

Proof of name and age for Freedom Pass

Proof of residential address for Freedom Pass

Freedom Pass renewal

London councils automatically renew passes for Older Persons pass holders, who, according to residency checks, are still living at the same address as shown on the records. Those who were flagged as possibly having changed their address should receive a letter with instructions on how to complete the renewal process.

If you hold an Older Person's card and have not received a renewed pass or a renewal letter, please contact the Freedom Pass Helpline Team by email: or call: 0300 330 1433.

You may also renew online by following this link.

Freedom Pass was lost: what to do?

If you lost your pass, you might renew it by paying £12 online or by phone. For both cases, you will need a debit or credit card.

To pay online, use the Freedom Pass online platform.

To pay by phone, call 0300 330 1433. Have these with you:

London Freedom Pass photo requirements

The photo parameters for this pass are similar to passport photographs:

Here is an example:

London Freedom Pass photo

If you need a photograph to apply for an Older Person’s pass, you may use Visafoto to save yourself the trip to a photo studio. Visafoto is a professional online photo service that can ensure your photo fully complies with the parameters.

Simply upload your portrait to our photo tool below and get a professional result instantly.

Take an image with a smartphone or camera against any background, upload it here and instantly get a professional photo for your visa, passport or ID.
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Source photo example that you need to take in order to make a passport or visa photo at


Result example: a correct visa or passport photo that you will receive

Take an image with a smartphone or camera against any background, upload it here and instantly get a professional photo for your visa, passport, or ID.

Original photo

With Visafoto, you will get a photo fitting for online applications and a template ready for printing. The photo you get from Visafoto will fulfil all requirements like background and face proportion and correct subtler things such as contrast, red eye, and head tilt.

Example of London Freedom Pass photo
Photos for London Freedom Pass for printing

For any questions concerning the photo, please contact our 24/7 support.

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